Mission
Kuspid is committed to being a niche player in the courier industry and to be a partner with companies for all of their international delivery needs. We will excel with distinction in service and concern for our customers.
Vision
Kuspid through its success contributes in the enhancement of its business, development of its employees, and improvement of the community.
Values
Personal Service
We take the time to get to know you and your needs. We strive to offer a highly personalized service for our customers. We believe by forming strong business relationships, we can deliver the service you expect and deserve. We do not utilize call centers, so when you call Kuspid Express, you will be speaking directly to your account handler who knows who and where you are.
Reliability
We are in constant communication with our customers. Our company has a tracking system that is proactively monitored so that operational issues can be identified and immediately resolved.
Accountability
We are accountable to deliver 100% customer satisfaction with every transaction. No matter how large or small the package, it is given our utmost attention from the point of pick up to the point of delivery.
Collaboration
We will work in partnership with companies for all of their courier needs. We understand the level of professionalism and communication required for a long-term relationship with our customers.
Awareness
We believe that we are aware of our responsibilities to our customers, our employees and the community at large.
Corporate Social Responsibility